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Forum LockedNewsCopier for Blackberry Pearl

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asjarvis View Drop Down
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Joined: January 21 2007
Location: United Kingdom
Posts: 1
  Quote asjarvis Quote  Post ReplyReply Direct Link To This Post Topic: NewsCopier for Blackberry Pearl
    Posted: January 21 2007 at 2:15pm
Hi,

Is there any news on this, I hve a Blackberry Pearl on O2 in the UK and am getting the Error Code: -2 problem.

Email and Internet are working fine on the device.
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Kristina View Drop Down
Support Team
Support Team


Joined: August 30 2006
Posts: 76
  Quote Kristina Quote  Post ReplyReply Direct Link To This Post Posted: December 22 2006 at 11:54am
To help us identify the problem, can you tell who is your provider (your company, T-Mobile, Cingular, etc.)?
Kristina V.
MaximumSoft Corp. Support Team
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globalmcs View Drop Down
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Joined: December 21 2006
Location: United States
Posts: 1
  Quote globalmcs Quote  Post ReplyReply Direct Link To This Post Posted: December 21 2006 at 7:33pm
Hi I just got a blackberry pearl and I'm having the same problem.
Error code: -2.

Please advice, I'll really like to use the program.

Thanks!

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ncraig View Drop Down
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Joined: December 08 2006
Posts: 1
  Quote ncraig Quote  Post ReplyReply Direct Link To This Post Posted: December 08 2006 at 2:46pm
I am running NewsCopier 1.0.2 on a Pearl.  I am getting the "Failed to download the channel, Error code: -2" error.  This issue is described in:
http://www.maximumsoft.com/forums/forum_posts.asp?TID=461&am p;PN=1

I believe that I have data services activated as I use the device to provse the web and email.  I am not using the Enterprise functions.

I'm looking forward to using this software.
Thank you,
n
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Kristina View Drop Down
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Joined: August 30 2006
Posts: 76
  Quote Kristina Quote  Post ReplyReply Direct Link To This Post Posted: December 06 2006 at 9:05am
We have implemented the workaround that helps to avoid the channel selection problem on BlackBerry Pearl.

You can download the new NewsCopier version 1.0.2 using this link
http://www.maximumsoft.com/downloads/newscopier_blackberry.z ip

Please be aware that on Pearl device when you selecting the channels you need to do the following to close the selection window:
- after you selected all channels you need, use the trackball and move the cursor from check boxes and to a text line (like Category header)
- press the trackball
- choose “Done” and press the trackball again

Kristina V.
MaximumSoft Corp. Support Team
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Kristina View Drop Down
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Joined: August 30 2006
Posts: 76
  Quote Kristina Quote  Post ReplyReply Direct Link To This Post Posted: December 01 2006 at 4:14pm
Our developers are looking for a workaround that will allow to avoid the problem before RIM will release a fix.
Kristina V.
MaximumSoft Corp. Support Team
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Kristina View Drop Down
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Joined: August 30 2006
Posts: 76
  Quote Kristina Quote  Post ReplyReply Direct Link To This Post Posted: December 01 2006 at 11:06am

We’ve found that this is BlackBerry Pearl device problem.

Here is a response we have received from RIM (the company that makes BlackBerry devices):

"This issue is a known issue which has been logged for resolution within a future software release. Unfortunately, there is no workaround to this issue."

Kristina V.
MaximumSoft Corp. Support Team
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Kristina View Drop Down
Support Team
Support Team


Joined: August 30 2006
Posts: 76
  Quote Kristina Quote  Post ReplyReply Direct Link To This Post Posted: November 28 2006 at 10:43am
We are looking at it.
Kristina V.
MaximumSoft Corp. Support Team
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Nate View Drop Down
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Joined: November 22 2006
Location: United States
Posts: 1
  Quote Nate Quote  Post ReplyReply Direct Link To This Post Posted: November 22 2006 at 7:48pm
 I am having problems selecting channels with my blackberry pearl. When I get the page to select the channels and I use the trackball it only allows me access to the first selection in each category and then jumps to the next category. I cannot select channels in the middle of the categories. Any suggestions?
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