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Nate
Newbie
Joined: November 22 2006
Location: United States
Posts: 1
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Topic: NewsCopier for Blackberry Pearl Posted: November 22 2006 at 7:48pm |
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I am having problems selecting channels with my blackberry pearl. When I get the page to select the channels and I use the trackball it only allows me access to the first selection in each category and then jumps to the next category. I cannot select channels in the middle of the categories. Any suggestions?
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Kristina
Support Team
Joined: August 30 2006
Posts: 76
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Posted: November 28 2006 at 10:43am |
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We are looking at it.
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Kristina V.
MaximumSoft Corp. Support Team
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Kristina
Support Team
Joined: August 30 2006
Posts: 76
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Posted: December 01 2006 at 11:06am |
We’ve found that this is BlackBerry Pearl device problem.
Here is a response we have received from RIM (the company that makes BlackBerry devices):
"This issue is a known issue which has been logged for resolution within a future software release. Unfortunately, there is no workaround to this issue."
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Kristina V.
MaximumSoft Corp. Support Team
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Kristina
Support Team
Joined: August 30 2006
Posts: 76
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Posted: December 01 2006 at 4:14pm |
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Our developers are looking for a workaround that will allow to avoid the problem before RIM will release a fix.
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Kristina V.
MaximumSoft Corp. Support Team
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Kristina
Support Team
Joined: August 30 2006
Posts: 76
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Posted: December 06 2006 at 9:05am |
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We have implemented the workaround that helps to avoid the channel selection problem on BlackBerry Pearl.
You can download the new NewsCopier version 1.0.2 using this link http://www.maximumsoft.com/downloads/newscopier_blackberry.z ip
Please be aware that on Pearl device when you selecting the channels you need to do the following to close the selection window: - after you selected all channels you need, use the trackball and move the cursor from check boxes and to a text line (like Category header) - press the trackball - choose “Done” and press the trackball again
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Kristina V.
MaximumSoft Corp. Support Team
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ncraig
Newbie
Joined: December 08 2006
Posts: 1
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Posted: December 08 2006 at 2:46pm |
I am running NewsCopier 1.0.2 on a Pearl. I am getting the "Failed to download the channel, Error code: -2" error. This issue is described in: http://www.maximumsoft.com/forums/forum_posts.asp?TID=461&am p;PN=1I believe that I have data services activated as I use the device to provse the web and email. I am not using the Enterprise functions. I'm looking forward to using this software. Thank you, n
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globalmcs
Newbie
Joined: December 21 2006
Location: United States
Posts: 1
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Posted: December 21 2006 at 7:33pm |
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Hi I just got a blackberry pearl and I'm having the same problem. Error code: -2.
Please advice, I'll really like to use the program.
Thanks!
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Kristina
Support Team
Joined: August 30 2006
Posts: 76
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Posted: December 22 2006 at 11:54am |
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To help us identify the problem, can you tell who is your provider (your company, T-Mobile, Cingular, etc.)?
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Kristina V.
MaximumSoft Corp. Support Team
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asjarvis
Newbie
Joined: January 21 2007
Location: United Kingdom
Posts: 1
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Posted: January 21 2007 at 2:15pm |
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Hi,
Is there any news on this, I hve a Blackberry Pearl on O2 in the UK and am getting the Error Code: -2 problem.
Email and Internet are working fine on the device.
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